Hey there, fashionistas! At Emelia Fashion Store, we’re all about making your shopping experience as smooth as your favourite silk dress. Here’s everything you need to know about getting your hands on the latest trends:

Order Confirmation
Once you’ve placed your order, we’ll send you a confirmation email quicker than you can say ‘style upgrade’. If it doesn’t show up, check your spam folder or reach out to us at support@emeliafashionstore.com.

Order Cutoff Time
Place your order before 12:00 pm AEST, and we’ll start processing it that same day! Any orders placed after this time will be handled the next business day.

Processing Time
We’ll get your order packed and ready within 1-2 business days (Monday to Friday). Then, it’s on its way to you!

Delivery Time
You can expect your fashion favourites to arrive in 4-6 business days (Monday to Friday). And guess what? Shipping is always free—because why not treat yourself?

Damaged or Incorrect Orders
If something arrives not quite right (damaged or incorrect), we’ve got you covered! Just snap a photo of the item and email it to support@emeliafashionstore.com, and we’ll sort it out for you ASAP.

Order Delays
We do everything we can to get your order to you on time, but if there’s a delay, don’t stress—we’ll keep you updated every step of the way.

Order Cancellations
Changed your mind? No worries! You can cancel your order by emailing support@emeliafashionstore.com before it’s shipped. Once it’s on its way, though, you’ll need to follow our return process.

Happy shopping,
The Emelia Fashion Store Team